| Product range and design capability | 10% | Available grinder formats, adjustment designs, materials, and ability to develop or modify a product for the intended use. | Current product specifications, drawings, samples, and documented examples of completed customization. | 0–5 |
| Burr design and grinding performance | 15% | Burr material and geometry, alignment, adjustment repeatability, and consistency across representative grind settings. | Sample testing with the same beans and settings; ask for burr specifications and repeatable test results where available. | 0–5 |
| Materials and build quality | 15% | Material suitability, fit and finish, component stability, and resistance to wear during normal use. | Inspect production samples; verify material claims through specifications or relevant supplier documentation. | 0–5 |
| Adjustment and usability | 10% | Ease of changing grind settings, clarity of adjustment, handle comfort, and how securely the grinder can be held during use. | Hands-on evaluation by intended users; check whether settings are understandable and repeatable. | 0–5 |
| Quality-control process | 10% | Incoming-material checks, in-process inspection, final inspection, defect handling, and batch traceability. | Quality procedures, inspection records, sample checklists, and a description of corrective-action handling. | 0–5 |
| Production capacity and lead-time planning | 7% | Ability to meet the buyer’s requested volume and schedule, including how production capacity and delays are managed. | Written production plan, quoted lead time, order milestones, and capacity information relevant to the requested order. | 0–5 |
| Customization and packaging | 7% | Options for product finishes, packaging, instructions, and other buyer requirements, subject to feasibility and order terms. | Approved samples or mock-ups, packaging specifications, and written confirmation of customization limits and costs. | 0–5 |
| Export and compliance documentation | 8% | Ability to provide accurate product, material, and shipment documents appropriate to the destination market and product claims. | Review applicable documentation for the target market; verify any claimed certifications or test reports with the issuing party. | 0–5 |
| After-sales support and spare parts | 8% | Response process for product issues, availability of replaceable parts, and clarity of warranty or service terms. | Written warranty terms, spare-parts list, response procedure, and examples of support documentation. | 0–5 |
| Commercial clarity and supplier verification | 10% | Consistency of quotations and order terms, clarity about the contracting entity, and willingness to support reasonable supplier checks. | Compare quotation, company and payment details, product specifications, and contract terms before placing an order. | 0–5 |