| 1 | Match Power to the Use Case | Rated output, number of connectors, simultaneous power sharing, charging curve, and compatibility with the site’s vehicle mix. | Common commercial DC fast-charging installations range from approximately 50 kW to 180 kW per charging cabinet. Higher power is useful only when vehicles and grid capacity can support it. | Oversizing can increase equipment, transformer, and demand-charge costs without improving utilization. |
| 2 | Check Energy Efficiency | Conversion efficiency, standby consumption, thermal-management strategy, operating-temperature range, and power-factor performance. | Well-designed DC chargers commonly achieve approximately 92%–97% conversion efficiency under suitable operating conditions. Confirm how the figure was measured. | A 3% efficiency difference on 100,000 kWh of annual delivered energy represents about 3,000 kWh of additional electricity use. |
| 3 | Evaluate Software and Connectivity | Remote monitoring, session records, user authentication, tariff configuration, load management, diagnostics, firmware updates, APIs, and cybersecurity controls. | Prefer open communication support such as OCPP 1.6J or OCPP 2.0.1, with documented API access and secure remote updates. Verify mobile-network and Ethernet options. | Open software interfaces can reduce switching costs and make it easier to change network or billing-service providers later. |
| 4 | Verify Reliability and Maintenance | Published uptime definition, mean time to repair, spare-parts availability, preventive-maintenance schedule, remote fault resolution, and local service coverage. | Set a contractual target of at least 97% operational uptime, while clearly defining exclusions, measurement periods, and response times. | Downtime reduces charging revenue and customer satisfaction. Annual preventive and corrective maintenance is often budgeted at roughly 2%–6% of equipment cost. |
| 5 | Read the Warranty Carefully | Warranty length, covered components, labor and travel coverage, connector and cable coverage, software support, exclusions, transferability, and optional extensions. | Commercial hardware warranties commonly cover approximately 2–5 years. Confirm whether coverage applies to the full system or only selected parts. | A longer or service-backed warranty may reduce early repair risk, but compare its price with expected replacement-part and labor costs. |
| 6 | Account for Site and Installation Costs | Utility upgrade, transformer, switchgear, trenching, foundations, permits, networking, signage, accessibility requirements, and construction labor. | Hardware may represent only part of the project budget; civil and electrical work can vary substantially by site and may exceed the charger purchase price. | A low equipment quote can become expensive if the site requires a long cable run, utility reinforcement, major civil work, or a new transformer. |
| 7 | Calculate Total Cost of Ownership | Purchase price, installation, electricity, demand charges, software fees, payment processing, maintenance, insurance, connectivity, replacement parts, and residual value. | Use a 7–10 year model and test low, expected, and high utilization. Include delivered energy, peak demand, downtime, inflation, and financing assumptions. | TCO per delivered kWh or per charging session is more useful than purchase price alone. A simple model is: CapEx + operating costs − residual value ÷ delivered energy. |