| Cutting accuracy and repeatability | Ask how the machine measures wheel position and controls cutting depth. Check stated repeatability, runout measurement method, dimensional inspection method, and achievable surface finish. | Written specification sheet; inspection records from a sample cut; demonstration using a representative wheel and the intended cutting process. | Compare measured results with your required tolerances. Verify results over repeated cuts; do not rely on a stated resolution alone as proof of finished-part accuracy. | 30% | — |
| Controls and workflow | Review the operator interface, setup steps, program storage, adjustment controls, alarms, and the availability of manual or assisted operation where needed. | Live demonstration; sample operating procedure; details of program backup, user access, supported languages, and operator training. | Have an intended operator run a representative job. Confirm that setup, correction, and recovery from common alarms are clear and documented. | 20% | — |
| Maintenance and consumables | Check routine cleaning and lubrication tasks, access to service points, tool and fixture requirements, calibration needs, and expected consumables. | Maintenance schedule; consumables list; recommended tooling and fixture details; calibration instructions; estimated routine service time. | Confirm that maintenance tasks can be completed by available staff and that required tools, consumables, and calibration services are accessible. | 20% | — |
| After-sales support | Review warranty coverage, technical support hours, response and escalation process, spare-parts availability, installation, and operator or maintenance training. | Written warranty terms; service contact and escalation details; parts list and lead-time information; installation and training scope. | Record response-time commitments, exclusions, travel charges, and parts terms in the quotation or service agreement. Treat verbal assurances as unconfirmed. | 20% | — |
| Safety and site fit | Check guarding, emergency stops, operating instructions, electrical requirements, footprint, access for loading, and provisions for chips or dust generated by the process. | Safety documentation; installation and utility requirements; machine layout; risk-assessment information; demonstration of safety devices. | Confirm that the machine can be installed and operated safely at your site and that applicable local requirements are addressed before commissioning. | 10% | — |