| Membrane performance data | 20% | Salt rejection, permeate flow, and operating pressure for the proposed membrane element. | Current product data sheet and test results stating feed salinity, temperature, pressure, recovery, and test method. | Compare products only under equivalent test conditions. Treat results without clearly stated conditions as insufficient for direct comparison. |
| Suitability for seawater service | 15% | Whether the element is designed for the project’s seawater salinity, temperature range, pretreatment, and target operating conditions. | Application limits, recommended operating guidance, compatibility information, and references to comparable SWRO duties. | Check that the proposed operating envelope matches the project design and that any limitations are disclosed. |
| Quality management and production control | 15% | Consistency of manufacturing, inspection procedures, and control of nonconforming products. | Current quality-management certificate, certificate scope and validity, inspection records, and documented production controls. | Verify certificates with the issuing body where possible; confirm that the certified scope covers the relevant manufacturing activity. |
| Product consistency and traceability | 10% | Ability to identify and trace membrane elements by production batch and link them to inspection records. | Sample labels, batch or serial-number format, traceability procedure, and example quality documents. | Ask the supplier to demonstrate how a delivered element can be traced to its production and inspection records. |
| Reliability and operating history | 10% | Relevant operating experience, membrane replacement patterns, and documented response to performance issues. | Customer references for comparable seawater applications, case histories, and clearly described operating conditions. | Check that references are relevant to similar feedwater and plant conditions; distinguish documented results from general marketing claims. |
| Technical support | 10% | Availability of application engineering, start-up guidance, troubleshooting, and support for performance monitoring. | Support process, response channels, technical documentation, and proposed commissioning or troubleshooting assistance. | Assess response quality using a technical inquiry and confirm the support arrangements that will apply after delivery. |
| Warranty and claims handling | 8% | Warranty duration, coverage, exclusions, claim procedure, and responsibilities for testing or replacement. | Written warranty terms, performance definitions, claim deadlines, and the required evidence for a claim. | Compare contract terms rather than headline warranty duration alone; clarify how feedwater and operating conditions affect coverage. |
| Delivery and supply continuity | 7% | Lead-time reliability, export documentation, packaging, and ability to support repeat orders. | Written lead-time commitments, packing and handling instructions, shipping documents, and production-capacity information. | Confirm delivery assumptions and identify any project-critical spares or schedule risks before placing an order. |
| Lifecycle cost and value | 5% | Total ownership considerations, including purchase price, energy implications, replacement planning, and support costs. | Quotation, stated design assumptions, operating guidance, and any lifecycle-cost calculation with its inputs disclosed. | Compare total-cost assumptions on the same project basis; avoid treating purchase price alone as a measure of value. |
| Environmental and compliance documentation | Optional check | Environmental management practices and documentation required by the project or destination market. | Relevant, current certificates and compliance documents, with issuing organization, scope, and validity details. | Check requirements against the project specification and applicable regulations; do not assume a certificate proves membrane performance. |