| 1. Order and DDP Quote | The shipper confirms the product, origin, destination, delivery terms, service level, and whether the quote covers import duties and taxes. | Commercial invoice data, product description, quantity, unit value, country of origin, package dimensions, gross weight, delivery address, and tariff classification information. | Usually 1–3 business days after complete shipment data is received. | Origin handling, transportation, customs clearance, import duties, applicable taxes, destination handling, and final delivery when specifically stated in the quotation. | Quote accepted |
| 2. Pickup at Origin | The shipment is collected from the supplier, warehouse, or factory and checked against the booking details. | Pickup address, contact details, ready date, number of cartons, pallet count, dimensions, weight, and any loading restrictions. | Commonly 1–3 business days after booking, depending on location and readiness. | Origin pickup, loading, local transport, and handling charges. | Cargo collected |
| 3. Export Preparation | The cargo is packed, labeled, weighed, and prepared for export formalities. Special goods may require additional controls. | Commercial invoice, packing list, transport instructions, export declaration data, product certificates, and permits when required. | Usually 1–5 business days, depending on product type and document completeness. | Packing, labeling, documentation, export clearance, and origin terminal processing. | Export-ready |
| 4. Main International Transport | The shipment moves by air, ocean, rail, or a multimodal service from the origin country to the United States. | Transport booking, master or house transport document, routing details, cargo weight and volume, and estimated arrival information. | Air freight is often planned in days; ocean freight is commonly planned in several weeks. Actual time varies by route, capacity, and congestion. | International freight, fuel or security surcharges, origin and destination terminal charges, and transport documentation. | In transit to the US |
| 5. US Import Entry | Import documentation is submitted to US Customs and Border Protection. The shipment may be reviewed, examined, or held if information is incomplete or restricted. | Commercial invoice, packing list, transport document, importer details, tariff classification, country of origin, customs value, and any required government agency information. | Often 1–5 business days after arrival when documents are complete; examinations or regulatory reviews can take longer. | Customs brokerage, entry filing, examination-related charges if applicable, and customs processing fees. | Entry released |
| 6. Duties and Import Taxes | Applicable customs duties, merchandise processing charges, and other import taxes or fees are calculated from the product classification, customs value, origin, and entry requirements. | Harmonized Tariff Schedule classification, customs value, country of origin, quantity, product composition, and any applicable trade program information. | Normally processed with the import entry; payment timing depends on the customs arrangement and service provider. | Import duty, applicable federal fees, state or local tax treatment where relevant, and other legally required import charges. | Import charges settled |
| 7. US Transfer to Distribution Facility | After release, the shipment is moved to a warehouse, cross-dock, fulfillment center, or local delivery network for final-mile preparation. | Release confirmation, warehouse instructions, appointment requirements, carton or pallet labels, and delivery contact details. | Commonly 1–4 business days after customs release, depending on distance and facility capacity. | Drayage or domestic line-haul, terminal handling, warehousing, storage, transloading, and appointment charges where applicable. | Ready for final delivery |
| 8. Final-Mile Delivery | The shipment is delivered to the named US address, such as a residence, office, store, warehouse, or fulfillment location. | Consignee name, complete address, phone or email, delivery instructions, appointment details, and proof-of-delivery requirements. | Usually 1–5 business days after the shipment enters the local delivery network. | Domestic transportation, residential or commercial delivery, appointment service, liftgate service, and remote-area fees when applicable. | Delivered |
| 9. Delivery Confirmation and Records | The receiver confirms delivery, while the shipper retains records supporting the transaction, customs entry, charges, and delivery outcome. | Proof of delivery, signed delivery receipt when available, tracking record, final invoice, customs entry records, and duty or tax evidence. | Proof of delivery is commonly available on the delivery date or shortly afterward. | Record handling, document retrieval, storage, and post-delivery support if included in the service. | Shipment closed |